Dealership Workforce Study

NADA Dealership Workforce Study

Conducted annually since 2012, the NADA Dealership Workforce Study is the only authoritative and comprehensive examination of car and truck dealership compensation, benefits, turnover and retention, hours of operation and work schedules.

NADA and ATD members participate by completing a questionnaire and uploading payroll data. In return, they receive two complimentary reports: a Custom report (Compensation, Benefits, Retention: How Your Dealership Compares) showing how their own dealerships stack up to comparable dealerships in the region, the nation, the state and the brand—plus a Trends report (Automotive Retail: National & Regional Trends in Compensation, Benefits & Retention), which is an overall analysis with data for each U.S. region and the country as a whole. Participation is free.

In addition to receiving these reports, participants will also be granted to another valuable resource, the Database Search Tool. This unique online tool allows users to access all the data we have archived from each year. The tool allows you to make specific data searches, i.e., sales manager compensation in year 2016 at Honda dealerships in Virginia only; you can even enter a zip code with a radius to search a more specific area.

Dealer group and OEM Comparison reports are available for purchase by eligible participants.

For Your Participation:

All participating NADA Members will receive:

  • An electronic copy a custom comparison report for their store. This exclusive report provides you with a Workforce Management Scorecard that compares and ranks your dealership against a peer group of participating dealerships on key metrics related to compensation, retention and turnover.
  • An electronic copy of the 2020 Dealership National & Regional Trends in Compensation, Benefits & Retention Report, and
  • One year of access to the Database Search Tool, an online based customized search tool with archived compensation and tenure data from all NADA Workforce Studies for 60+ positions.

Highlights from the 2020 NADA Dealership Workforce Study (data collected from the 2019 calendar year)

  • Car dealership median earnings were 25% higher than USA Private Sector median earnings.*
  • Average annual earnings for all dealership positions increased 5% from 2018 to 2019.
  • Average weekly earnings increased for all positions at all dealership groups; small ( <10 rooftops), medium (10-40 rooftops) and large (>40 rooftops).
  • Truck dealership median earnings are 20% higher than the USA private sector median earnings.*

*US Bureau of Labor Statistics – 2019 Median weekly earnings of all private sector full time wage and salary workers