Also Available: 2022 NADA National & Regional Trends in Compensation, Benefits & Retention Report

The National Automobile Dealers Association (NADA) has prepared the "2022 NADA Dealership Workforce Study and Automotive Retail: National & Regional Trends in Compensation, Benefits & Retention Report" to assist its dealer members in being as efficient as possible in the operation of their dealerships.

With thanks to our participating dealerships, we collected and analyzed 2021 calendar year payroll data which provided us with salary, demographics and turnover data along with responses to a benefits questionnaire. The questionnaire allowed us to analyze health plan benefits offered, retirement plans, paid time off, hiring trends, Electric Vehicle certifications and more.

All this data is presented in this latest report that is now available for purchase to all members who were not able to participate.

Report Highlights: 

• Compensation: 2021 average weekly earnings in participating dealerships increased 27% compared to 2020.

• Headcount:  After a 10 percent reduction in employee headcount during the Pandemic, the average year-end headcount for 2021 only increased from 71 to 74 employees.

• Benefits:  60 percent of all dealerships offered Health Savings Accounts (HSA) in 2021 and 69 percent who offered HSAs made contributions to those accounts.

• Demographics: The percentage of Gen Z employees hired by new-car dealerships in 2021 was unchanged at 29 percent as Gen Y (Millennials) increased 2 points to 44 percent of all new hires.

• Turnover:  Annualized employee turnover across all dealership departments dropped to 34% in 2021, the lowest level seen in the 11 years since NADA introduced the Dealership Workforce Study.