Vehicle Sales & Associate Management

Vehicle Sales & Associate Management

Students recognize that new-vehicle profitability is directly related to asset management.

DESCRIPTION

In this seminar, students recognize that new-vehicle profitability is directly related to asset management—our employees, our customers, and our inventory. Students learn how processes in customer interaction and retention, F&I, leasing, and compensation plans affect profitability.

KEY AREAS COVERED

  • Developing a digital retailing business plan
  • Delivering effective sales meetings
  • Adjusting phone skills to deliver a customer centric sales process
  • Determining true new vehicle profitability
  • Setting targets for KPIs
  • Building an inventory stocking plan as an investment analyst
  • Understand the motives and metrics used to maximize your 6th profit center - the OEM
  • Human capital management strategy
  • To F&I or not to F&I: an analysis of alignment and organizational structure
  • Adjustment of a shared control sales process.

 

PRICE: $2,195

 

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