Academy programs include six one-week classroom sessions over the course of a year. The sessions, held at NADA headquarters, are then combined with hands-on practical application in each area of the dealership when back in the store. Learn more.
CERTIFICATE AND SEMINAR PROGRAMS
Dealership managers may attend any of the six weeks of the Academy program and hone skills pertinent to their needs. Seminars consist primarily of dealership and department managers. Learn more.
ATD Academy programs are for current and future operators of truck dealerships. These programs feature the latest in industry trends and developments, while also being deeply rooted in the fundamentals needed to operate a successful truck business.
ATTEND THEM ALL
Academy programs include six intensive week-long classroom sessions over the course of a year at NADA headquarters in Tysons, Va., combined with hands-on practical application in each area of the dealership when back in the store.
ATTEND JUST ONE
Certificate and seminar programs allow dealership managers to attend one week of the Academy program and hone skills specific to their needs.
Learn basic accounting principles and how to navigate the balance sheet and income statement at both the dealership and department levels. Interpret and analyze financial statements to identify performance improvement opportunities.
FIXED OPERATIONS 1 PARTS
Recognize the No. 1 problem in the parts department—obsolescence—its costs and root causes. Discover the importance of having the correct inventory mix and how this impacts other departments, as well as the entire dealership’s financial performance.
FIXED OPERATIONS 2 SERVICE
Understand the importance of the service department and how it serves as the backbone of the dealership. Recognize the impact properly designed processes have on both the service department and the entire dealership’s financial performance.
VARIABLE OPERATIONS 2 NEW VEHICLES
Recognize how new-vehicle profitability is directly related to asset management—employees, customers and inventory. Learn how processes in customer interaction and retention, F&I, leasing and compensation plans affect profitability.
Discover your individual leadership and management style and its impact on others. Apply the knowledge and skills gained during the first five weeks of the Academy in an NADA consultant-led 20 Group meeting.
NEED SPECIALIZED TRAINING IN-HOUSE?
Tailored Training can customize the above courses to fit any combination of location, audience and department needs. Learn more.