In this workshop, you'll learn about the requirements of the rule and related issues raised by the amended rule. Recorded on March 10, 2022.

In this workshop, you'll explore how to leverage a cloud network for dealership data, and cloud-connected technologies to streamline and improve dealership processes for a better customer experience. Recorded on March 11, 2022.

In this workshop. you'll examine the tax implications of common cryptocurrency-related transactions, tax and accounting concerns and best business practices for accepting cryptocurrency. Recorded on March 11, 2022.

In this workshop, you'll learn from an industry-renowned recruiting expert who shares her secret sauce for building passionate, hard-working teams of all shapes and sizes. Recorded on March 11, 2022.

In this workshop, you'll discover seven powerful, direct-to-consumer channels that will help your store engage, influence and close buyers in today's fast-paced and omnichannel market. Recorded on March 13, 2022.

This dealer guide discusses battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs)—and issues that are key to mass adoption of EVs: affordability, charging, range, batteries, safety, service, and the environment. In discussing dealers’ role in addressing each of these issues with customers, the guide aims to help dealers…

This guide offers several checklists intended to help dealers establish sound credit and collection policies. Checklists cover cash management, check and credit policies, credit and billing and collection.

This NADA Driven Management Guide aims to help dealers and their advisors understand the process of valuing automobile and heavy-truck dealerships as well as the various factors that influence dealership value.

This NADA Driven Management Guide provides an overview of the key planning considerations involved in both buying and selling a dealership.

This NADA Driven Management Guide addresses an important part of the online sales and leasing process: electronic contracting, or eContracting.

This dealer guide provides basic information about the Advanced Driver Assistance Systems (ADAS) available in today's vehicles, including how these features can vary by vehicle make, model and trim level.

Testing Notifications TESTING

View and sign up for NADA/ATD publications available to members only and to the general public.

The current new and used automotive market is experiencing a “perfect storm” of unprecedented conditions. Extremely limited new vehicle supply and historically high used car prices, coupled with strong consumer demand, have created an environment where retail prices for new vehicles are at historic highs. Many dealer questions have arisen…

Join Renee Stephens, VP of Automotive at We Predict, as she shares the real dollars spent on EV repairs compared to gas models, top parts replaced and how labor time and cost are impacted by the new techs on these vehicles.

Auto dealerships are faced with persistent and evolving cyber threats that show no sign of slowing down. Cyber criminals are expanding operations and increasingly targeting auto dealerships for their own financial gain.

ATD urges the repeal of the Federal Excise Tax on commercial motor vehicles.

In this workshop, you'll discover how to leverage best practices from companies like Google, Facebook and Bing while utilizing the latest technology, and current inventory and vehicle offers to “Go Direct” to increase performance and results while taking control of your data. Recorded on March 10, 2022.

Moderated by Jason Stein, President of motormindz and CEO of Flat Six Media, this Super Session workshop will focus on EV products, partnerships, and possibilities at the retail level. Recorded on March 10, 2022.

In this workshop, you'll gain a better understanding of critical measurement fundamentals, the basics for KPIs to hold vendors accountable (especially around paid media), and knowing when it’s time to cut your losses. Recorded on March 10, 2022.

NADA recently sent a memo to its members identifying several compliance considerations that have arisen under current market conditions. We wish to highlight and provide additional information on one of the issues that the memo addressed – namely, whether dealers may charge documentary or other fees to consumers who exercise an option to purchase…

ATD Academy certificates allow dealership managers to attend specific department training with the full time student any of the six weeks of the Academy program and hone skills pertinent to their needs.

Delve into the critical processes that drive customer and employee retention, sales, and F&I to improve profitability.

Explore inventory management using an investment approach, and analyze effective cutting-edge marketing strategies and website efficiency.

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Responsibilities: Manage the reconditioning process Attract, develop, and retain the very best talent  Engage employees and support their individual growth within the company Train detail staff on key practices, including cleaning, buffing, undercoating, light body work, and PDR…

Volkswagen and Audi have recently issued the “VW / Audi Digital Cooperation Agreement,” which is intended to govern data sharing between VW / Audi and their respective dealers. NADA applauds Volkswagen and Audi for working with NADA and their dealers in drafting this Agreement, which is a clear improvement over the existing agreement(s). It…

August 18, 2022 – In the last few years, new and used car dealerships across the U.S. recognized the need for digital transformation, and as a result, customer satisfaction and dealership productivity soared.

A Connecticut dealership employee said at a planning and zoning meeting that “direct sales EVs like Tesla are expensive luxury vehicles and they are a very small percentage of the vehicles sold.”

The expectation is that EV makers are more nimble, but a customer-experience study of premium auto brands suggests otherwise. Tesla's responsiveness has slid, while Lucid and Rivian scored low.

The dealership Performance Manager maintains and improves employee performance based on organizational objectives.

Join Liesl Larouche, Senior Manager of Strategic Alliances, and Mike Rich, VP of Marketing with RevolutionParts, to learn how the rise in EVs could affect Fixed Ops and what your dealership can do to capitalize on the shift.

Introducing our new Spotlight Series! We’ve expanded — and rebranded — the popular Distinguished Speaker Series, to include high-profile industry speakers.

Update on FTC Rule

Understand the importance of the service department and how it serves as the backbone of the dealership.

Unleash the profit potential of your 2nd largest inventory investment by challenging the Parts industry with innovative improvement processes.

ATD Academy certificates allow dealership managers to attend specific department training with the full time student any of the six weeks of the Academy program and hone skills pertinent to their needs.

The TIME Dealer of the Year award, in partnership with Ally and NADA, honors new-car dealers in America who exhibit exceptional performance in their dealerships and perform distinguished community service.

NADA announces a new Dealer Guide

In this workshop, you'll learn about technologies, best practices and integrated plans through a phased approach and convert your utility bill from fixed cost to variable cost or, better yet, join entrepreneurial dealers who are moving these expenses into new revenue streams. Recorded on March 11, 2022.

In this workshop, you'll hear highlights of the latest legislative issues on Capitol Hill and learn what they mean for franchised auto dealers. Recorded on March 10, 2022.

In this workshop. you'll learn to identify critical steps in the reconditioning process; and find opportunities to speed workflow, and remove delays and costs. Recorded on March 10, 2022.

In this workshop. you'll learn how a dealer followed a three-step plan to implement a dynamic selling team, resulting in a gross profit increase of 40% on their customer pay work. Recorded on March 12, 2022.

In this workshop, you'll learn how to create a valuable competitive edge for your dealership by leveraging a strategy that incorporates best healthcare insurance practices while reducing dealership costs. Recorded on March 12, 2022.

In this workshop, you'll learn to maximize these opportunities and uncover new revenue streams through fixed operations opportunities in the electric vehicle market. Recorded on March 10, 2022.

In this workshop, you'll review multiple recent, real-world cyberattacks in dealerships and learn what happened, the effects on the dealerships and what the dealers could have done to prevent these attacks. Recorded on March 12, 2022.

In this workshop, you'll examine key dealership profitability metrics; and discuss specific strategic decisions to increase the value of a dealership as our industry evolves with digital retailing and electrification. Recorded on March 12, 2022.

In this workshop, you'll examine critical marketing strategies your dealership should be focusing on now, to prepare for the EV future. March 10, 2022.

In this workshop. you'll learn how to find actionable insights; identify blind spots in your marketing; and learn a strategic approach to building better marketing plans, based on the market, inventory, people and process. Recorded on March 10, 2022.

In this workshop, you'll gain strategies to help reduce DMS bills and improve contract terms and configuration. Recorded on March 13, 2022.