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NADA's mission is to serve and represent franchised new-car and -truck dealers, their management and employees. Contact us for more information:
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All Results
NADA | Workshop
Complying With the Amended Safeguards Rule – What Dealers and Their Vendors Must Know
In this workshop, you'll learn about the requirements of the rule and related issues raised by the amended rule. Recorded on March 10, 2022.
NADA | Workshop
Cloud Networks Connect OEMs, Dealers, Vehicles and Customers
In this workshop, you'll explore how to leverage a cloud network for dealership data, and cloud-connected technologies to streamline and improve dealership processes for a better customer experience. Recorded on March 11, 2022.
NADA | Workshop
Buying Cars with Cryptocurrency
In this workshop. you'll examine the tax implications of common cryptocurrency-related transactions, tax and accounting concerns and best business practices for accepting cryptocurrency. Recorded on March 11, 2022.
NADA | Workshop
Build a System to Hire, Train and Retain Top Talent
In this workshop, you'll learn from an industry-renowned recruiting expert who shares her secret sauce for building passionate, hard-working teams of all shapes and sizes. Recorded on March 11, 2022.
NADA | Workshop
7 Undercover Direct-to-Consumer Platforms You Need in 2022
In this workshop, you'll discover seven powerful, direct-to-consumer channels that will help your store engage, influence and close buyers in today's fast-paced and omnichannel market. Recorded on March 13, 2022.
NADA | Driven Management Guide
A Dealer Guide to Electric Vehicles (SL46)
This dealer guide discusses battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs)—and issues that are key to mass adoption of EVs: affordability, charging, range, batteries, safety, service, and the environment. In discussing dealers’ role in addressing each of these issues with customers, the guide aims to help dealers…
NADA | Driven Management Guide
Credit and Collection Checklists (BM7)
This guide offers several checklists intended to help dealers establish sound credit and collection policies. Checklists cover cash management, check and credit policies, credit and billing and collection.
NADA | Driven Management Guide
A Dealer Guide to Dealership Valuation (BM15)
This NADA Driven Management Guide aims to help dealers and their advisors understand the process of valuing automobile and heavy-truck dealerships as well as the various factors that influence dealership value.
NADA | Driven Management Guide
Buying and Selling a Dealership (BM44)
This NADA Driven Management Guide provides an overview of the key planning considerations involved in both buying and selling a dealership.
NADA | Driven Management Guide
Online Financing and eContracting (L61)
This NADA Driven Management Guide addresses an important part of the online sales and leasing process: electronic contracting, or eContracting.
NADA, ATD | Driven Management Guide
A Dealer Guide to High-Tech Vehicle Safety (SL37)
This dealer guide provides basic information about the Advanced Driver Assistance Systems (ADAS) available in today's vehicles, including how these features can vary by vehicle make, model and trim level.
NADA, ATD
Publications
View and sign up for NADA/ATD publications available to members only and to the general public.
NADA, ATAE
Select Compliance Issues That May Arise Under Current Market Conditions
The current new and used automotive market is experiencing a “perfect storm” of unprecedented conditions. Extremely limited new vehicle supply and historically high used car prices, coupled with strong consumer demand, have created an environment where retail prices for new vehicles are at historic highs. Many dealer questions have arisen…
NADA, ATD | Webinar
Less Repairs for EVs Maybe, Maybe Not
Join Renee Stephens, VP of Automotive at We Predict, as she shares the real dollars spent on EV repairs compared to gas models, top parts replaced and how labor time and cost are impacted by the new techs on these vehicles.
NADA, ATD | Webinar
Learn How to Drive Down Your Cyber Risk
Auto dealerships are faced with persistent and evolving cyber threats that show no sign of slowing down. Cyber criminals are expanding operations and increasingly targeting auto dealerships for their own financial gain.
ATD
ATD Clean Trucks Plan - 6.17.22
ATD urges the repeal of the Federal Excise Tax on commercial motor vehicles.
NADA | Workshop
What We Learned at Google About Dealership Marketing
In this workshop, you'll discover how to leverage best practices from companies like Google, Facebook and Bing while utilizing the latest technology, and current inventory and vehicle offers to “Go Direct” to increase performance and results while taking control of your data. Recorded on March 10, 2022.
NADA | Workshop
Plugging into What's Possible: Inside the EV Opportunity for Dealers
Moderated by Jason Stein, President of motormindz and CEO of Flat Six Media, this Super Session workshop will focus on EV products, partnerships, and possibilities at the retail level. Recorded on March 10, 2022.
NADA | Workshop
Digital Presence in Your Market
In this workshop, you'll gain a better understanding of critical measurement fundamentals, the basics for KPIs to hold vendors accountable (especially around paid media), and knowing when it’s time to cut your losses. Recorded on March 10, 2022.
NADA
Charging Fees to Lessees Who Exercise Purchase Option
NADA recently sent a memo to its members identifying several compliance considerations that have arisen under current market conditions. We wish to highlight and provide additional information on one of the issues that the memo addressed – namely, whether dealers may charge documentary or other fees to consumers who exercise an option to purchase…
ATD
Business Leadership Training - ATD
ATD Academy certificates allow dealership managers to attend specific department training with the full time student any of the six weeks of the Academy program and hone skills pertinent to their needs.
ATD
Variable Operations 2 | New Trucks - ATD
Delve into the critical processes that drive customer and employee retention, sales, and F&I to improve profitability.
ATD
ATD Variable Operations 1 | Pre-Owned Vehicles
Explore inventory management using an investment approach, and analyze effective cutting-edge marketing strategies and website efficiency.
NADA, ATD
Reconditioning Manager
Responsibilities:
Manage the reconditioning process
Attract, develop, and retain the very best talent
Engage employees and support their individual growth within the company
Train detail staff on key practices, including cleaning, buffing, undercoating, light body work, and PDR…
NADA
NADA Statement on the Volkswagen/Audi Digital Cooperation Agreement
Volkswagen and Audi have recently issued the “VW / Audi Digital Cooperation Agreement,” which is intended to govern data sharing between VW / Audi and their respective dealers. NADA applauds Volkswagen and Audi for working with NADA and their dealers in drafting this Agreement, which is a clear improvement over the existing agreement(s). It…
ATAE
How auto dealers are adapting to changes in new car buying behavior
August 18, 2022 – In the last few years, new and used car dealerships across the U.S. recognized the need for digital transformation, and as a result, customer satisfaction and dealership productivity soared.
ATAE
Connecticut Dealership said “direct sales EVs like Tesla are a very small percentage of the vehicles sold”
A Connecticut dealership employee said at a planning and zoning meeting that “direct sales EVs like Tesla are expensive luxury vehicles and they are a very small percentage of the vehicles sold.”
ATAE
Electric-Car Companies Are Less Responsive to Customer Questions: Survey
The expectation is that EV makers are more nimble, but a customer-experience study of premium auto brands suggests otherwise. Tesla's responsiveness has slid, while Lucid and Rivian scored low.
NADA, ATD
Performance Manager
The dealership Performance Manager maintains and improves employee performance based on organizational objectives.
NADA, ATD | Webinar
How the EV Rise Will Impact Fixed Ops and How to Prepare For It
Join Liesl Larouche, Senior Manager of Strategic Alliances, and Mike Rich, VP of Marketing with RevolutionParts, to learn how the rise in EVs could affect Fixed Ops and what your dealership can do to capitalize on the shift.
NADA Show
Spotlight Series
Introducing our new Spotlight Series! We’ve expanded — and rebranded — the popular Distinguished Speaker Series, to include high-profile industry speakers.
ATD
Service Management Training - ATD
Understand the importance of the service department and how it serves as the backbone of the dealership.
ATD
Parts Management Training - ATD
Unleash the profit potential of your 2nd largest inventory investment by challenging the Parts industry with innovative improvement processes.
ATD
Financial Management Training - ATD
ATD Academy certificates allow dealership managers to attend specific department training with the full time student any of the six weeks of the Academy program and hone skills pertinent to their needs.
NADA
The TIME Dealer of the Year Award
The TIME Dealer of the Year award, in partnership with Ally and NADA, honors new-car dealers in America who exhibit exceptional performance in their dealerships and perform distinguished community service.
NADA | Workshop
Strategic Revenues with Solar and EV Charging
In this workshop, you'll learn about technologies, best practices and integrated plans through a phased approach and convert your utility bill from fixed cost to variable cost or, better yet, join entrepreneurial dealers who are moving these expenses into new revenue streams. Recorded on March 11, 2022.
NADA | Workshop
Legislative Workshop
In this workshop, you'll hear highlights of the latest legislative issues on Capitol Hill and learn what they mean for franchised auto dealers. Recorded on March 10, 2022.
NADA | Workshop
Improve Your Reconditioning Operation
In this workshop. you'll learn to identify critical steps in the reconditioning process; and find opportunities to speed workflow, and remove delays and costs. Recorded on March 10, 2022.
NADA | Workshop
Develop a Service-Drive Sales Team
In this workshop. you'll learn how a dealer followed a three-step plan to implement a dynamic selling team, resulting in a gross profit increase of 40% on their customer pay work. Recorded on March 12, 2022.
NADA | Workshop
Create Your Competitive Edge with Health Benefits
In this workshop, you'll learn how to create a valuable competitive edge for your dealership by leveraging a strategy that incorporates best healthcare insurance practices while reducing dealership costs. Recorded on March 12, 2022.
NADA | Workshop
Win in the EV Market
In this workshop, you'll learn to maximize these opportunities and uncover new revenue streams through fixed operations opportunities in the electric vehicle market. Recorded on March 10, 2022.
NADA | Workshop
True Stories of Dealership Cybercrime
In this workshop, you'll review multiple recent, real-world cyberattacks in dealerships and learn what happened, the effects on the dealerships and what the dealers could have done to prevent these attacks. Recorded on March 12, 2022.
NADA | Workshop
The Art (and Science) of Dealership Valuation in 2022
In this workshop, you'll examine key dealership profitability metrics; and discuss specific strategic decisions to increase the value of a dealership as our industry evolves with digital retailing and electrification. Recorded on March 12, 2022.
NADA | Workshop
Marketing to an EV-Focused Future
In this workshop, you'll examine critical marketing strategies your dealership should be focusing on now, to prepare for the EV future. March 10, 2022.
NADA | Workshop
Is Your Marketing Data Leading You Down the Wrong Rabbit Hole?
In this workshop. you'll learn how to find actionable insights; identify blind spots in your marketing; and learn a strategic approach to building better marketing plans, based on the market, inventory, people and process. Recorded on March 10, 2022.
NADA | Workshop
How to Save Money on Your DMS
In this workshop, you'll gain strategies to help reduce DMS bills and improve contract terms and configuration. Recorded on March 13, 2022.
NADA | Workshop
Federal Regulatory Update For Car Dealers 2022
In this workshop, you'll review significant federal laws, regulations, guidance documents and court cases affecting dealerships. Recorded on March 12, 2022.
NADA | Workshop
Explore Hot Tax Topics with Industry Experts 2022
In this workshop, you'll get a summary of - and compliance guidance on - the most significant federal income tax developments affecting franchised auto and truck dealers over the past year, including tax legislation, EV tax credits, LIFO recapture, and a range of other pressing issues. Recorded on March 12, 2022.
NADA | Workshop
EV Charging Simplified: How to Compete with Tesla
In this workshop. you'll learn how to explain EV charging to customers in order to close EV sales efficiently and with credibility. Recorded on March 10, 2022.
NADA | Workshop
Driving Digital Success
In this workshop, you'll learn about emerging, pilot, and future tools and capabilities hosted by a $100M Google ads agency owner. Recorded on March 10, 2022.
NADA | Workshop
Dealership of Tomorrow: 2022 Update
In this workshop. you'll take a deep dive into the hottest topic of the hour --- EVs --- the Dealership of Tomorrow annual report. Recorded on March 12, 2022.
ATD
ATD 20 Group
Learn from the best–your peers–supported by world-class 20 Group consultants and ATD, the only advocacy and education organization dedicated to driving your dealership's success.
NADA Show
Earn CEU Credits from NADA Show
NADA Show offers dozens of opportunities to earn continuing education unit credits (CEUs) through our workshops and education sessions.
NADA, ATD | Webinar
Plan & Prepare for Future EV Sales
Join Chris Potgieter, Product Marketing Manager with automotiveMastermind, and Jose Gomez, Commercial Enablement Manager with automotiveMastermind, to find out how you can take advantage of this opportunity to accelerate your ROI and learn how to proactively identify future buyers to establish a competitive edge.
NADA Show
Social Media Toolkit
We invite attendees, exhibitors, and speakers help build up excitement for the upcoming 2025 NADA Show in New Orleans!
NADA
NADA Board of Directors – Frank Hanenberger
Frank Hanenberger is owner/dealer principal of Brattleboro Subaru in Brattleboro, Vt.
