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Marketing Manager

The Marketing Manager studies the dealership's customer base and the automotive retail market in the area to develop effective programs for soliciting business.

NADA, ATD

The dealership information systems manager directs and coordinates activities related to the management, acquisition, installation and maintenance of internal communications and information systems and related equipment.

NADA, ATD

General Receptionist Greeter

Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

NADA, ATD

General Office Clerk

The General Office Clerk assists the office manager by performing a variety of duties.

NADA, ATD

General Manager

The General Manager assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer.

NADA, ATD

General Cashier

The General Cashier receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.

NADA, ATD

File Clerk

The File Clerk organizes dealership records in an efficient manner enabling easy and quick retrieval.

NADA, ATD

Education Training Manager

Education Training Manager plans, coordinates and directs personnel training and staff development programs for the dealership.

NADA, ATD

Customer Service Representative

The Customer Service Representative serves as a liaison between the dealership and its customers and represents the dealership at various public relations events.

NADA, ATD

Controller

The Controller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, among other duties.

NADA, ATD

Comptroller

The Comptroller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, along with other duties.

NADA, ATD

Chief Financial Officer

Directs the dealership's financial planning and accounting practices, as well as its relationship with lending institutions, shareholders and the financial community by performing the following duties personally or through subordinate managers.

NADA, ATD

Chief Executive Officer

The Chief Executive Officer manages and directs the dealership toward its primary objectives, based on profit and return on capital, by performing a variety of duties personally or through subordinate managers.

NADA

NADA Executive Staff - John Beckman

John Beckman serves as NADA’s Executive Vice President and Chief Operating Officer, working across the organization on strategy and operations, as well as development of new business opportunities. Mr. Beckman also oversees NADA’s Dealership Operations, Membership, Information Technology and Economics and Data Analytics. John brings more than…

NADA

NADA Issues Updated Driven Guide to the FTC Safeguards Rule

Updated Driven Guide to the FTC Safeguards Rule

NADA, ATD, ATAE

EV Charging Incentives

NADA, ATD

OSHA Releases National Employer COVID-19 “Vaccination-or-Test” Mandate

Today the Occupational Health and Safety Administration issued a pre-publication emergency temporary standard (ETS) mandating that most employers with 100 or more employees generally require that those employees be either (1) fully vaccinated or (2) tested weekly for COVID-19. The ETS will take effect when published (likely tomorrow, November 5,…

NADA, ATAE

FTC Announces $10 Million Settlement with Illinois Dealership Group for Alleged Unlawful Add-On Charges and Discriminatory Conduct

FTC enters into a proposed $10 million dollar settlement.

NADA

NADA Board of Directors - David Hammer

David Hammer is dealer principal of Contemporary Automotive Inc. in Milford, N.H.

NADA

NADA Board of Directors – Lane Nichols

Lane Nichols is dealer principal of Gene’s Chrysler Dodge Jeep Ram in Fairbanks, Alaska.

NADA

NADA Board of Directors – Scott McCandless

Scott McCandless is president of McCandless Truck Center in Aurora, Co.

NADA

NADA Board of Directors – Sydney "Sid" Dillon

Sid Dillon is president of Sid Dillon Chevrolet in Fremont, Neb.

NADA

ATAE Opt-In for Affinity Provider Proton Dealership IT

ATAEs seeking to help promote Proton Dealership IT as an NADA Affinity Provider should fill out the form below.

NADA

NADA Affinity Provider: Proton Dealership IT

Proton Dealership IT provides an IT department and Cyber Security Operations center tailored specifically to automotive retail. Proton’s highly experienced cyber security team proactively monitors and maintains a suite of cyber security solutions to better safeguard your dealership from malicious attacks, such as ransomware, phishing, and data…

NADA, ATD

OSHA Injury and Illness Electronic Reporting Deadline Looms

Dealerships are required to electronically file 2020 employee workplace injury and illness records (for 300A) with OSHA by March 2.

NADA, ATD

NADA 20 Group Membership Benefits

NADA 20 Group offers unrivaled expertise and resources. With an average of 25 years of automotive retail experience, NADA consultants have the association's resources at their fingertips to help guide their groups on industry hot topics and issues.

ATAE

Swiss Government May Ban EV Use This Winter to Conserve Electricity

The plan supposedly outlines two separate phases of restrictions.

ATAE

Buy a Ford and Save the World: Ford’s Commitment to an Electric Future

When American auto giant Ford announced that it planned to use exclusively renewable energy by 2035, a lot of eyebrows were raised.

ATAE

Mazda to announce new roadmap with expanded EV plans

Mazda will reportedly reveal an updated mid-term plan this month, with changes to its electric vehicle strategy.

ATAE

Dodge Is Reinventing Its Dealerships' Service Departments as EV Speed Shops

With the future of Dodge performance heading towards electric power, you might be wondering how are you going to tune and upgrade your Charger Daytona EV into a high-horsepower beast.

ATAE

General Motors to develop new EV battery separator

General Motors is partnering with Microvast, a battery manufacturer, to develop special EV battery separator technology and build a plant in the U.S.

ATAE

Review: 2023 Nissan Ariya turns over a new Leaf for brand

The 2023 Nissan Ariya not only represents the best new ground-up Nissan in years, it also reorients a brand that has seemed adrift since its erstwhile leader, Carlos Ghosn, ran afoul of the law.

ATAE

Ford Doubled Its EV Sales by Tripling Its EV Model Lineup

The Ford Motor Company is struggling to satiate the demand for its vehicles. In its October sales report, Ford stated that vehicle sales are down ten percent compared to October 2022, while orders for 2023 model-year vehicles are up 134 percent.

ATAE

Georgia lands EV battery parts plant after company gets $178M grant

A Belgian company is expanding its operations in Augusta by building a new electric vehicle battery component factory.

ATAE

2023 could be active year for state dealer franchise legislation

Next year may shape up to be an active year for dealer franchise legislation in state capitals.

NADA, ATD

Recent Equal Employment Opportunity Commission (EEOC) Settlement with Dealership Underscores Importance of Equal Pay

The Equal Pay Act and Title VII of the Civil Rights Act of 1964 prohibits discrimination based on pay and retaliation against employees who request pay equal to employees of the opposite sex. Recently, the EEOC announced a settlement with a dealership to pay $62,500 and provide other relief to settle a pay discrimination and retaliation lawsuit…

NADA

2023 Fuel Economy Guide Now Available By law, dealers must provide the Guide to customers upon request

2023 Fuel Economy Guide - required and available

NADA

FTC Extends Safeguards Rule Compliance Deadline

Deadline extended to June 9, 2023.

NADA

New NADA Resource for Compliance with the FTC Safeguards Rule Reminder: Deadline is December 9*

FTC Safeguards Rule Deadline Reminder

NADA

NADA Analytics

NADA Analytics removes the noise and confusion around digital metrics so you can analyze your digital marketing campaigns and spend.

NADA

Dealerships Must Begin Displaying a New EEOC “Know Your Rights” Poster.

New EEOC Posters that must be displayed

ATAE

5 Things Not to Buy in 2023

It’s been a year of contradictions. The recession drum beats on, interest rates are rising, and the stock market has taken a tumble, and yet retail sales have risen 6.5% in the last 12 months, trailing a 7.1% increase in the cost of living.

ATAE

U.S. Transition to BEVs May Be Moving Faster Than Believed

A new tracking index from researcher J.D. Power shows when viewed against model availability, market penetration for battery-electric vehicles in the U.S. is well above their overall 7% retail share.

ATAE

EVs near gas cars on cost, but that clears just 1 hurdle

The new J.D. Power EV Index shows that EVs cost almost the same as gasoline vehicles to own, but infrastructure and low interest remain roadblocks.

ATAE

Can California’s electric-vehicle push overcome the red-state backlash?

A wall of license plates at the Elwood Haynes Museum, in the former mansion owned by Elwood Haynes, an inventor who is credited with being the first to produce cars commercially in 1894, in Kokomo, Ind. This industrial city an hour north of Indianapolis isn’t as famous as Detroit, but it has become an unlikely battleground in the war over…

ATAE

Finally, the End of the Car Dealership?

It’s become trendy to mock Tesla in recent years. From the disastrous Cybertruck announcement, to viral clips of exploding cars and Teslas under computer control attempting to drive into oncoming traffic, the company and its egomaniac CEO Elon Musk have lost much of the shine they had five years ago.

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