The Resilient Dealer: Past Proof, Future Promise
Dealerships have faced seismic shifts, shrinking margins, ride-hailing and more, yet the system has endured and adapted. Drawing on over a decade of NADA research, this session shows how resilience in the face of external and internal pressures provides the blueprint for continued success. You'll learn how dealerships have weathered disruption, why the franchise system remains strong, and what lessons from the past reveal about future opportunities to prosper.
Presenter
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Glenn Mercer
GM Automotive LLC
