Leading Your Team to Meet Customers' Needs

Track: Leadership

Saturday, January 28, 9:00 - 10:00 AM

Room: D175

Presenters: Ed Roberts

Leading your team starts with having a plan for the direction you want to go, your "why." Shift away from being profit-minded; stay steady on the course of your "why," and profit will become your reward.  Every day is day one, tell yourself each morning we are just getting started. It is our responsibility to lead our team toward personal and professional growth. Building and growing a team starts with mile one, you can't travel mile 800 of 1000 miles before you travel 1, 2, and 3. Prioritize your day, every day.

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Ed Roberts
Presenter

Ed Roberts

Bozard Ford Lincoln

Chief Operations Officer

Ed Roberts began in the automotive world as an apprentice, with his career stretching to positions such as master technician, technical service engineer for Ford, and service manager. Over his 29-year career he has worked for Toyota and Ford dealerships. Roberts has been recognized multiple times for his leadership, innovations and achievements in fixed operations and was named one of Automotive News' 30 All Stars in 2020.