Education Training Manager plans, coordinates and directs personnel training and staff development programs for the dealership.

The Customer Service Representative serves as a liaison between the dealership and its customers and represents the dealership at various public relations events. 

The Customer Relations Manager Wwrks with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador.

The Controller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, among other duties.

The Comptroller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, along with other duties.

Directs the dealership's financial planning and accounting practices, as well as its relationship with lending institutions, shareholders and the financial community by performing the following duties personally or through subordinate managers.

The Chief Executive Officer manages and directs the dealership toward its primary objectives, based on profit and return on capital, by performing a variety of duties personally or through subordinate managers.

The Business Manager reports the financial condition of the dealership, develops controls necessary for the proper conduct of the business, maintains accurate records and establishes and maintains data processing systems to accomplish the dealership's objectives. 

ATD CHAIRMAN GRASK CITES CUSTOMER SERVICE, EDUCATION AND EMERGING TECHNOLOGY AS KEYS TO SUCCESS DALLAS (April 26, 2008) - Amidst a backdrop of declining medium- and heavy-duty truck sales, American Truck Dealers (ATD) Chairman George Grask called on dealers to take steps to protect the viability of dealerships during challenging times…

The Bookkeeper records financial transactions for the dealership by performing a variety of duties.