Commercial Truck Dealer Future Landscape
Our annual financial profile of new-truck dealerships—presents an overview of franchised new medium- and heavy-duty truck dealerships.
Commercial truck dealers are managing through a quickening pace of change, and responding to its impact on every part of their business. From the trucks they bring to market, the customers they sell to and service, the manufacturers and suppliers that provide the critical products, and the ever-increasing 'big data' they deal with daily, the business has never been more demanding.
The dealer value proposition is as strong as ever, and is likely to remain so into the foreseeable future.
Consolidation is occurring at all levels of the business, from customer to truck dealer up through
vertically integrated manufacturer.
Challenges mean opportunities, and also barriers to entry; but it must all translate to profitability.
While the products are trucks, and the emphasis is on providing customers with revenue-generating uptime through appropriate product specifications and sales, service and parts availability, a dealership is a people business.