Attendee Registration Policies

REGISTER & SECURE HOUSING
 

Important Registration Policies

• Only one (1) Guest badge per registered dealer or manager. An Allied Industry guest must register in one of the Allied Industry categories.
• Allied Industry personnel may not register as a dealer or manager.
• Educational content is designed for dealers and managers.
• Anyone over age 18 must register to attend. If they wish to attend educational programming, they must register as a dealership manager.
• Children under age 18 can access the Expo Hall only when accompanied by an adult.  

Deadline for Attendee Registration Changes and Cancellations: Dec. 21, 2026
NO EXCEPTIONS. Cancellations must be sent to nada@maritz.com by Dec. 21, 2026. Cancellations will not be accepted by phone. A $75 cancellation fee applies for each registration. Cancellations after Dec. 21, 2026 will not receive a refund (no exceptions). Optional ticketed events are non-refundable.

Deadline for Hotel Reservations: Feb. 3, 2027, 5pm ET 
To guarantee a hotel reservation, a valid credit card is required at the time of online booking or when housing form is submitted. In February 2027, the hotel will charge the first night’s room and tax to the credit card provided.

Declined Credit Card or Missing Credit Card Guarantee 
Registration housing forms received with a declined or missing credit card guarantee will receive an email request for valid credit card information. This info must be received by the date indicated or the hotel reservation will be cancelled. 

Housing Changes and Cancellations
Send requests to nada@maritz.com by 5pm ET, Feb. 3, 2027. Changes cannot be accepted to NADA or hotel reservation(s) during the processing of the rooming lists, Feb. 4-7, 2027.

Contact the hotel directly, beginning Feb. 8, 2027, to cancel or make changes to a reservation. Check with your designated hotel regarding their cancellation policy. Most hotels require at least 72 hours’ notice prior to arrival date. If cancellation policies are met, you will receive a full deposit refund within 7-10 business days.

Please note that failure to check in on your scheduled arrival date will result in FORFEITURE of your entire deposit and reservation. Hotels may also charge an early departure fee should you check out earlier than your scheduled departure date. Please check the dates on your registration confirmation carefully.