Cloud Networks Connect OEMs, Dealers, Vehicles and Customers

Track: Business Essentials & Innovations

Friday, March 11, 2022 10:30 AM - Tuesday, June 14, 2022 11:30 AM

Room:

Location
W229

Presenters: Jamie Fox

Explore how to leverage a cloud network for dealership data, and cloud-connected technologies to streamline and improve dealership processes for a better customer experience. Learn how many leading dealership platforms are based on a traditional hard-wired server, creating integration and customer-service challenges. IT infrastructure, including bolt-on hardware and software solutions, is piecemeal and clunky, creating disconnects with data, added costs and a poor customer experience. See the advantages in turning to cloud-based dealership networks, including being connected from anywhere, advanced processes to meet customer service expectations and increased profits.

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Jamie Fox
Presenter

Jamie Fox
Senior Manager, Implementation Technology

Jamie Fox leads the technology and physical infrastructure teams at Tekion. He has over 10 years of IT operations and leadership experience in the automotive, manufacturing, and direct-to-consumer industries. He spent more than 7 years at Tesla leading teams responsible for the company's global retail store and service center technology infrastructure. Jamie then led IT infrastructure at Casper, a direct-to-consumer sleep company with substantial retail store footprint across North America. He's no stranger to global scale, having deployed physical technology infrastructure in over 40 countries. Jamie earned his BS in Management Information Systems and MBA from Santa Clara University.