The 4 Disciplines of Execution in Service
Track: Fixed Operations
Friday, March 11, 2022 10:30 AM - Tuesday, June 14, 2022 11:30 AM
Presenters: John Fairchild
John Fairchild has had a lifelong passion with cars and has been working in the Auto Parts and Repair Industry since 1980 at the age of 15. John has held just about every position in a Dealership; from cleanup to General Manager. John is a leading expert in training Fixed Operations Staff to perform at their highest level to achieve completely satisfied customers and excellent profits for the Dealership. Specialties Include: Service Advisor Sales and Customer Satisfaction Training, Service manager Training, KPI Metrics Tracking, Parts Manager Training, Fixed Operations personnel job training.