SUPERCHARGE YOUR CAREER
Core focused training for new or high-potential department managers.
school The NADA Professional Series grants certifications for new or high-potential department managers.
school Choose among four management disciplines (Sales, Office, Parts, or Service) and complete your certification in as few as three months (see below).
school Programs include two days of core competency-focused training and two days of leadership training in classroom, for a total of four days out of the dealership. Also, you get online HR and DMS training at no additional charge.
school Training is held in convenient locations throughout the U.S. to meet market demands (see below).
PROFESSIONAL CERTIFICATIONS
Profitably operate the dealership variable-operations department and sell more.
- Develop a sales process that supports the dealership vision for profitability.
- Plan for the future of variable operations.
- Manage vehicle inventory to impact the bottom line and improve customer satisfaction.
- Find and hire top sales team members.
- Consistently drive departmental profitability.
OFFICE MANAGEMENT
Protect your dealership assets by producing accurate and timely data.
- Devise reconciliation techniques that address inventory expense.
- Analyze and understand your financial statements and DMS metrics.
- Harness positive financial trends and minimize negative trends impacting all departments.
- Master the three-day closing of your monthly financial statement.
- Develop best practices for deal processing, RO work flow, parts reconciliation and inventory purchases.
PARTS MANAGEMENT
Unlock frozen capital and stock the correct mix of parts to increase first time fill rate.
- Learn how to best compete in your market.
- Maximize parts turns and reduce obsolescence.
- Develop parts processes that support the dealership vision.
- Manage parts inventory to impact the bottom-line and improve customer satisfaction.
- Understand financial metrics needed to improve department profitability.
SERVICE MANAGEMENT
Improve technician proficiency and customer retention for increased departmental profitability.
- Learn how to best compete in your market.
- Develop a service process that supports the dealership vision success.
- Optimize service department operations and increased profits.
- Harness new service potential to impact the bottom line and improve customer satisfaction.
- Develop processes to recapture lost customers and retain new customers for improved CSI.
EACH PROFESSIONAL CERTIFICATION INCLUDES FOUR INSTRUCTIONAL MODULES
Core Competencies
Learn the job, secure your success
• Instructor-led
• Two days
Leadership Foundations
Learn to lead, leverage the power of many
• Instructor-led
• Two days
Human Resources Foundations
Learn to build your team, attract top talent
• Online
DMS Applications
Learn to find the data you need to succeed
• Online
TESTIMONIAL
Worth every penny and time away from the store. I learned a lot about myself and my team and has me thinking about the ways to improve. Thank you!”
~Brooke, Executive Manager,
5 years automotive experience
WHY ENROLL?
| PRICING OPTIONS
Use the buttons above to enroll. |
SAVE WITH NADA EDUCATION SUBSCRIPTION
Do you have multiple people to enroll? NADA Education Subscription is a powerful tool for providing continuous training and development to your entire team for one low monthly fee. Learn more.
SCHEDULES
2019 Tysons, Va. | |
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2020 Jan. 8-9 | Leadership |
2020 West St. Paul, Minn. | |
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Jan. 14-15 | Sales Manager |
Jan 16-17 | Office Manager |
Jan. 21-22 | Parts Manager |
Jan. 23-24 | Service Manager |
Feb. 25-26 | Leadership |
March 19-20 | Leadership |
2020 Phoenix, Ariz. | |
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Feb. 4-5 | Parts Manager |
Feb. 6-7 | Service Manager |
Feb. 18-19 | Sales Manager |