Week Five: Variable Ops 2 - New Vehicles

NADA AcademyWEEK FIVE

VARIABLE OPERATIONS 2 NEW VEHICLES

 

Recognize how new-vehicle profitability is directly related to asset management—employees, customers and inventory. Learn how processes in customer interaction and retention, F&I, leasing and compensation plans affect profitability.


AGENDA

Determining true profitability

Identifying F&I opportunities

Assessing compensation and benefits utilizing NADA Dealership Workforce Study

Recruiting and developing employees

Valuing and leveraging the customer base

Non-present buyer

Legislative Affairs briefing


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