VARIABLE OPERATIONS 2 NEW VEHICLES
Recognize how new-vehicle profitability is directly related to asset management—employees, customers and inventory. Learn how processes in customer interaction and retention, F&I, leasing and compensation plans affect profitability.
AGENDA
Determining true profitability
Identifying F&I opportunities
Assessing compensation and benefits utilizing NADA Dealership Workforce Study
Recruiting and developing employees
Valuing and leveraging the customer base
Non-present buyer
Legislative Affairs briefing
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