Managing Your Service Department for Profit

Managing Your Service DepartmentThe dealership service manager has a big job. The service manager’s functions center on controlling and optimizing profit, productivity and the utilization of personnel while maintaining the highest possible degree of customer satisfaction.

This whitepaper will focus on:

  • Retaining gross profits
  • The service and parts relationship profitability
  • Profit centering
  • Repair order analysis
  • Facility utilization

Download the Service Whitepaper

Please fill out the form below. To learn more about our Service Management certification, click here.

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If you have any questions, please e-mail professionalseries@nada.org.