Digital Retailing: the 21st Century Road to the Sale

Login to access this member benefit.


Need Help?
We've updated our system. Having difficulty logging in? Click here.

Jim Dodd

The automotive sales process has been changing for years, and the events of 2020 have accelerated the evolution to an entirely new model. Digital is no longer just a part of the process; in some cases, it is the process. Examine how buyer behavior has changed and what dealerships need to consider when developing a new sales process that engages digital consumers.

Tags: NADAShow, 2021, Phone Skills, Phone Training, Internet Sales, BDC, Appointments


Authenticating, please wait...