David Lewis
Learn what makes a successful service advisor, from hiring to motivating them to success. A service advisor is the key to service revenue, and training them to understand the customer's mind set, how to present in a manner the customer understands and following up effectively to validate the service was performed properly is critical to their success. Effective leadership is also a guiding factor in an advisor’s success, and service leadership skills will also be addressed in this session.
Tags: NADAShow, 2021, Diversity, Inclusion, Minority