Virtual Retailing: How to Improve CX & Drive Sales

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Steve DeWitt

An increase in COVID-19 cases throughout the country and the continued decrease in foot traffic at dealerships has put the spotlight on the need for dealerships to conduct virtual sales. While the remainder of 2020 holds many uncertainties, one thing is for sure: Dealers who build and implement a successful digital retailing process will have more control of their future.

Join automotiveMastermind Director of Business Development Steve DeWitt as he shares lessons learned from dealers during COVID-19 closures and challenges – including what went well and where they missed the mark – and how dealers can improve digital retailing to enhance customer experience and drive sales.


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