Three Keys to Building a Successful Customer Concierge Center

Login to access this member benefit.


Need Help?
We've updated our system. Having difficulty logging in? Click here.

Toni Anne Fardette

In this webinar, you will learn how to set up, hire, train and hold accountable the people in this department as well as what changes need to be made to the "BDC" traditional model to accommodate today's consumer.

Tags: BDC, Hiring, Training, Metrics Management, Process, People


Authenticating, please wait...