Week 2: Fixed Ops 1 - Parts

Students are exposed to the No. 1 problem in the parts department—obsolescence—and its costs and root causes. Students discover the importance of having the correct inventory mix and its impact on other departments as well as the entire dealership’s financial performance.


  • Analyzing inventory performance
    • Aging inventory
    • Gross and true turns
    • First time fill rate
  • Understanding DMS reports
  • Reconciling inventory
  • Group case study
  • Sharing of best ideas