ATD Performance Measurement 2020

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ATD Performance Measurement 2020 provides medium- and heavy-duty truck dealers with relative comparative performance guides, including overall dealership performance and departmental information for sales, service, parts and body shop. The publication analyzes 60 Critical Operating Variables (COVs) for ATD 20 Group members and Academy participants for calendar years 2017 through 2019, and also provides expert commentary on the current and future state of the industry.

Tags: ATD, TDO8, TD08, commercial trucks, medium-duty trucks, heavy-duty trucks, COVs, critical operating variables, Academy, 20 Group, Class 8, Classes 4-7, vocational trucks, coronavirus, COVID-19, virus, Service Relationship Management, SRM, Vendor Managed Inventory, VMI, pandemic, Advanced Driver Assistance Systems, ADAS, #MemberBenefits, #DrivenGuides, Driven Management Guide

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