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NADA Management Education Web-based seminars (webinars) are ready for you to view at your convenience. For one low purchase price, you and other staff members can view these programs at your location. Choose from the following topic categories:

Note: In order to register online, you will need to log into the nada.org Web site.

Please call NADA at (800) 252-6232, ext. 2 , or (703) 821-7273 for additional information or to register by phone. You can also email us at
seminars@nada.org .

Variable Operations
Fixed Operations
Legal Issues
Business Management
Trucks
NADA / AutoTrader.com Webinar Series



CASH FOR CLUNKERS

Cash for Clunkers Webinar Series: The CARS Act of 2009

Speakers:  NHTSA representatives, NADA staff, and dealers
Price: $199
 




VARIABLE OPERATIONS

Achieving Used Vehicle Success in the Internet Era

Speaker:  Dale Pollak, vAuto

Price: $99
 

Apply Superstore Strategies & Tactics for Pre-Owned Success

Speaker:  Dale Pollak, vAuto

Price: $199
 

The Battle Between Common Sense and Ego in Auto Marketing
Speaker:  Scott Toland, The Toland Group, Inc.

Price: $199
 

Critical Concerns for the General Manager
Speaker: Brad Lawson, NADA 20 Group
Price: $199
 
Discover the Most Intelligent Media on the Planet
Speaker: Ron Wheeler, Wheeler Advertising, Inc.

Price: $199
 

F & I: Turn Up Profits in a Down Market
Speaker: Ron Reahard, Reahard & Associates, Inc.

Price: $199
 

How To Close the Sale Today
Speaker: Sean Gardner, The Joe Verde Group

Price: $199
 

How To Drive Traffic in a Tough Market

Speaker:  Ron Wheeler, Wheeler Advertising, Inc.

Price: $99
 

How To Increase Sales in a Down Market
Speaker: Marc Smith, The Cardone Group

Price: $199
 

How To Maximize Profits In Your Used Vehicle Operations
Speaker: Paul Webb, Street Smart/ITS, Inc.

Price: $199
 

Maximize Profits in Used Vehicle Operations Using the Team
Speaker: Paul Webb, Street Smart/ITS, Inc.

Price: $199
 

Online Automobile Advertising Best Practices

Speaker:  Howard Polirer, AutoTrader.com

Price: $99
 

Seven Successful Skills for Setting Phone Appointments

Speaker:  John Mlinarcik, PCS Global

Price: $99
 

Used-Vehicles Department Profit Accelerator

Speaker: Paul Webb, Street Smart/ITS, Inc

Price: $99
 

Using All the Tools in Your F&I Toolbox

Speaker:  Ron Reahard, Reahard & Associates, Inc.

Price: $99
 

You Had Me At ‘Hello'- Learn Why 90% Lose Me for ‘The Show'
Speaker: John Mlinarcik, PCS Global

Price: $199
 



FIXED OPERATIONS

10 Ideas To Give Fixed Operations a Boost
Speaker: Lee Harkins, M5 Management Services LLC

Price: $199
 

Body Shop-Checking in a Vehicle for Success
Speaker: Speaker: Robert Rick, ABRA Auto Body & Glass

Price: $199
 

The Educated Service Advisor: Four Keys To A Profitable Service Department

Speaker:  Jim Phillips, NADA Dealer Academy

Price: $99
 

How to Get Higher Closing Ratios in Your Body Shop
Speaker: Robert Rick, ABRA Auto Body & Glass

Price: $199
 

Improving Parts Performance & Profitability
Speaker: Richard Owen, DSI Consulting

Price: $199
 

Increasing Collision Repair Sales!

Speaker: Robert Rick, ABRA Auto Body & Glass

Price: $99
 

Managing Fixed Operations From the General Manager's Desk

Speaker: Randy Brenckman, NADA Dealer Academy

Price: $99
 

Parts Department: Managing Myths, Mistakes, and Misunderstandings

Speaker:  Chris Bavis, NADA Dealer Academy

Price: $99
 

Reducing Service Department Expenses

Speaker:  Robert Atwood, NADA Dealer Academy

Price: $99
 

Service/Parts Management

Speaker: Lee Harkins, M5 Management Services LLC

Price: $199
 



LEGAL ISSUES

Adverse Action Notices: What You Need to Know

Speakers: Anne Fortney, Lisa DeLessio, Hudson Cook, LLP

Paul Metrey, NADA Legal and Regulatory Group

Price: $99
 

Auto Manufacturer Bankruptcy: It Never Hurts to be Prepared

Speakers: Michael G. Charapp, Esq., Charapp & Weiss, LLP

Jason Gold, Esq., Wiley Rein, LLP
Price: $50
 

Changes in Telemarketing Regulations

Speakers:  Erica McMahon, Federal Communications Commission
Paul Metrey, NADA Legal and Regulatory Group

Price: $199
 

Complying With the New FTC Red Flags Rule

Speakers:  Bert Rasmussen, Law Firm of Manning, Leaver, Bruder, & Berberich
Paul Metrey, NADA Legal and Regulatory Group

Price: $199
 

A Deeper Dive Into the FTC Red Flags Rule

Speakers:  Naomi Lefkovitz and Manas Mohaparta, FTC Division of Privacy and Identity Protection
Paul Metrey, NADA Legal and Regulatory Group

Price: $199
 

Employer Requirements for New COBRA Subsidy

Speakers:  Penny Wofford, Ford & Harrison LLP 
Douglas Greenhaus, NADA

Price: $50
 

The New FMLA What You Need To Know About the New Regulations

Speaker: Christopher Hoffman, Fisher & Phillips LLP
Price: $199
 

The New IRS Field Directive on UNICAP -What It Means for You

Speakers:  Terri Harris, IRS
Paul Metrey, NADA Legal and Regulatory Group 

Price: $199
 

Recent Federal Tax Issues Affecting Auto Dealers

Speakers:  Terri Harris, IRS
Paul Metrey, NADA Legal and Regulatory Group

Price: $99
 

Responding To Organized Labor-Defending Workplace Democracy

Speakers:  D. Gerald Coker, Ford & Harrison LLP
Ivette Rivera, NADA Legislative Affairs

Price: $199
 



BUSINESS MANAGEMENT

Avoid Hiring Your "Biggest Mistake"
Speaker: Christopher Hoffman, Fisher & Phillips LLP

Price: $199
 

Credit in Crisis: Dealership Commercial Credit Concerns and Possible Solutions
Speakers: Sloan Coleman, SBA's Office of Financial Assistance
Marguerite Watanabe, President, Connections Insights
Brad McAreavy, President, Rochester Auto Dealers Association
Jerry Bowen, Wachovia

Price: $125
 

Decreasing Revenues, Rising Costs, and Shrinking Margins
Speaker: Jodi Kippe, Crowe Chizek and Company, LLC

Price: $199
 

Finding Cash in Dealership Assets

Speaker:  George Grabowski , NADA Dealer Academy

Price: $99
 

Get More Value Out of Your Expense Dollars
Speaker: Jodi Kippe, Crowe Chizek and Company, LLC

Price: $199
 

How to Close the Month Quickly and Accurately in 3 Business Days

Speaker:  Steve Lane, NADA Dealer Academy

Price: $99
 

How To Effectively Capture the Sub-Prime Market

Speaker:  Peter Martin

Price: $199
 

Key Financial Statement Measurements

Speaker:  Steve Lane, NADA Dealer Academy

Price: $99
 

LIFO - A Great Tax Deferral or a Dealer's Worst Nightmare?
Speaker: George Grabowski, NADA Dealer Academy

Price: $199
 

The New Reality of What You Need to Know About Financing Your Dealership
Speakers: David Jarrett & Jodi Kippe, Crowe Horwath LLP 

Price: $199 
 

The New SBA Dealer Floor Plan Loan Guarantee Pilot Program
Speakers: Grady Hedgespeth, SBA's Office of Financial Assistance
Ernie Hawke, Fidelity National Information Services
Chaz Kilgore, DataScan Technologies

Price: $125
 

Payment and Protection: A Roadmap to Better Warranty Claims
Speaker: Rob Campbell, Mironov, Sloan & Parziale, LLC

Price: $199
 

Super Expense and Budgeting

Speaker:  Sandi Jerome, Sandi Jerome Computer Consulting

Price: $99
 

Tough Times, Tougher Dealers: Saving Your Dealership's Assets

Speakers: Michael Charapp, Charapp & Weiss, LLP
Bradley Nicklin, Beers + Cutler

Price: $50
 

"Work in Process Inventory" Where Did the Time Go?

Speaker:  George Grabowski, NADA Dealer Academy

Price: $199
 



TRUCKS

Totally Trucks: Best Practices in Cost and Expense Management and Reduction

Speaker: Keith Ely, Keith Ely & Associates

Price: $99
 

Totally Trucks: Best Practices in Maximizing Effective Labor Rates

Speaker: Keith Ely, Keith Ely & Associates

Price: $99
 

Turn up the Leads, Turn up the Sales: Using the Latest Internet Marketing Strategies To Boost Your Business
Speaker: Jennie Davis, Truck Web Services

Price: $199
 

Your Virtual Truck Dealership: Expanding Your Business
Speaker: Jennie Davis, Truck Web Services

Price: $199
 


NADA / AUTOTRADER.COM SERIES

Automotive Internet Marketing:
A Traditional Approach to Non-Traditional Media

The 21st Century Dealership

Speaker: David Kain, Kain Automotive

Price: $99
 

Maximizing Your Website’s Potential: Build a Consumer-Friendly Dealership Website

Speaker: Dean Evans, Dealer.com

Price: $99
 

Search Engine Optimization and Search Engine Marketing
Speaker: Dawn Austin, Microsoft Corporation

Price: $99
 

Online Advertising
Speaker: Jamie Lomas – Ad Ready

Price: $99
 

Direct/Targeted Advertising
Speakers: Bruce O’Brien, Auto Revenue
Brad Miller, NADA Legal Group

Price: $99
 

Lead Management
Speaker: Jennifer Suzuki, e-Dealer Solutions, Inc.

Price: $99
 

Tracking and Measurement for Success
Speaker: Howard Polirer, AutoTrader.com

Price: $99
 

Evolving with the Marketplace
Speakers: Chip Perry and Howard Polirer, AutoTrader.com

Price: $99
 

Automotive Internet Marketing:
Maximize Your Business in a Challenging Environment

Search Engine Optimization: How to Increase Organic Traffic and Conversion from Your Website
Speakers: Dean Evans and Mike DeCecco, Dealer.com

Price: $99
 

How to Develop World-Class Digital Facilities
Speaker: David Kain, Kain Automotive

Price: $99
 

Effectively Merchandise Your Certified Pre-Owned Vehicles Online
Speaker: Howard Polirer, AutoTrader.com

Price: $99
 

Staff Your Dealership for Online Success
Speaker: Howard Polirer, AutoTrader.com

Price: $99
 

Automotive Internet Marketing: 
Marketing To the Hispanic Consumer

Who is the Hispanic Consumer?
Speaker: José Puente, AutoTrader.com

Price: $99
 

How Do Hispanic Consumers Buy Cars?
Speaker: Jos é Puente, AutoTrader.com

Price: $99
 

How to Use Hispanic Media to Develop a Successful Advertising Strategy
Speaker:  José Puente, AutoTrader.com

Price: $99
 

Summer 2009 Webinar Series: 
Expense Control and Dealership Survival

Trim the Fat: Streamline Your Dealership for Online Success
Speaker: Howard Polirer, AutoTrader.com

Price: $199
 

Run a Lean Ship: Maximize Your Media Dollars' Potential
Speaker: Howard Polirer, AutoTrader.com

Price: $199
 

Leveraging CPO Programs To Build Your Business
Speaker: Howard Polirer, AutoTrader.com

Price: $199