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Information Technology

Technology is revolutionizing the way dealerships can utilize and share business data among dealers, manufacturers and third parties.

NADA Information Technology resources include:

DSP Vendors Survey Research from the NADA Information Technology Committee shows that overall dealership satisfaction with the Dealer System Providers (DSP) increased slightly in the 2007 survey.  One vendor made a significant improvement while others declined in satisfaction.  "One in four Dealers indicated they will not renew their current contract.  That's a record number of dealers dissatisfied with their current DMS provider", said NADA CIO, Dick Malaise. Here's the dealers' response on an important question:
 
DMS, LAN
and
Internet  
Guidelines
for Dealers


 
All facets of today’s dealership operations need technology. A broad range of products and services are available, but the dealership management system (DMS) is a critical component of a dealer's technology solution. To aid dealers in evaluating the many DMS products and services available, a NADA checklist is available, as well as STAR guidelines for dealership technology.

"A Dealer Checklist for IT and DMS Dealer Operations" is a reference document to assist dealership management in evaluating their current IT infrastructure and assess future system needs and requirements. Read more.

The Dealership Infrastructure Guidelines (DIG) is a STAR publication for dealers to provide assistance with enhancing and managing their IT infrastructure.
PC Purchase Program


NADA members and their staff may make purchases from: 

  • Lenovo's Summer Specials! 

    Lenovo, a global PC manufacturer, has teamed with NADA to bring you savings of up to 41% on select ThinkPad notebooks, IdeaPad notebooks, IdeaCentre & ThinkCentre™ desktops along with a wide array of computing accessories.  Go to www.nada.org/Technology/PCPurchaseProgram. (Member login required)  Visit the site often for special limited time offers.

  • Save a Bundle with HP PCs! 
     
    Save a bundle when you purchase these HP desktops with a monitor --- HP Compaq dc5850 Microtower (Energy Star), HP Compaq dc5800 Microtower, and HP Compaq dc7900 Minitower.  Offer ends July 24, 2009.  Go to www.nada.org/Technology/PCPurchaseProgram (Member log-in required) to see this special offer and more "Smart Deals" from HP.
To help dealers and their employees purchase a wide-range of computers and computer accessories NADA has arranged discount programs with Lenovo and HP. Equipment specials are frequently available from these manufacturers. (Member log-in required.)
DSP Vendors


Links to the Web sites of some dealer system providers.
CRM Vendors

Links to the Web sites of some customer relationship management vendors.

F&I Vendors

Links to the Web sites of some finance and insurance vendors.

VIM Vendors

 

Many dealers have increased showroom traffic and improved their inventory turns with vehicle inventory management programs.  Here’s a Summary of some vendors’ product offerings.
IT Publications

  
Informative NADA IT Publications to assist dealers in selecting IT products and services for the dealership.
Links to IT sites
A wealth of information at these Links to IT sites for dealership staff who support IT systems.
IT Tips
  
IT Tips for dealers on topics such as hardware, email, voice and data communications, maintenance and support, and dealer system providers.

Through the Information Technology Committee, NADA addresses dealers' technology issues:

  • More dealer input to IT system development decisions.
  • Open system standards to foster competition and cut costs.
  • Open data access that will permit the transfer of data from one dealer system to another.
  • Direct dealership purchase of computer hardware.

We welcome your comments on these information technology activities and others that are important to you. Send your comments and questions to IT@nada.org, or call (703) 821-7270.