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NADA Information Technology resources include: 

DSP Vendors Survey		Research from the National Automobile Dealers Association (NADA) Information Technology (IT) Committee shows that dealership satisfaction with the Dealer System Provider (DSP) vendors declined significantly from the 2007 survey.  DSP vendors develop and support dealership computer systems that assist dealers in managing their operations.  “More dealers than in any previous survey told us that they would not recommend their current DSP vendor,” said Dick Malaise, NADA VP & CIO.”  Here's the dealers' response on an important question:
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STAR and Internet   Guidelines for Dealers		All facets of today’s dealership operations need technology. A broad range of products and services are available, but the dealership management system (DMS) is a critical component of a dealer's technology solution. To aid dealers in evaluating the many DMS products and services available, a NADA checklist is available, as well as STAR guidelines for dealership technology. "A Dealer Checklist for IT and DMS Dealer Operations" is a reference document to assist dealership management in evaluating their current IT infrastructure and assess future system needs and requirements. Read more. The Dealership Infrastructure Guidelines (DIG) is a STAR publication for dealers to provide assistance with enhancing and managing their IT infrastructure.
PC Purchase Program		To help dealers and their employees purchase a wide-range of computers and computer accessories NADA has arranged discount programs with Lenovo and HP. Equipment specials are frequently available from these manufacturers. (Member log-in required.)  Lenovo Discounts Don't miss this opportunity for incredible savings on select Lenovo products during February with this eCoupon.  Use the eCoupon - USXSWEETDEALS - at check out to maximize your discount.  Enjoy up to 48% off select notebooks - such as the ThinkPad T500 with integrated graphics for only $652.02.  Power through graphics, presentations, personal emails and more with your new Lenovo products.  To take advantage of all special discounts from Lenovo go to NADA's PC Purchase Program page (member login required).  Visit the site often for new special offers. Free Laptop from HP!!! Register for a chance to win a new HP 5102 laptop at the 2010 NADA Convention in Orlando!  Just stop by the NADA Pavilion, Booth #1801, to register - and while you are there take a look at the other HP products being demonstrated.  You can see other HP products with significant discounts for members at NADA's PC Purchase Program site, (member login required).
DSP Vendors		Dealer Systems Providers (DSP) have computer systems to assist dealers in managing their daily operations.  Here are links to the Web sites of some dealer systems providers.
CRM Vendors		Customer Relationsip Management (CRM) vendors provide computer applications to assist dealers with managing information describing their customers' needs, level of satisfaction, and vehicle preferences.  Here are links to several CRM guides that highlight the functionality available in many vendors' products.  (customer relationship management vendors)
DDM Vendors		Dealership Document Management (DDM) systems help dealers manage sales and service documents by storing them in computer systems rather than file cabinets.  Here is a link to several DDM vendors highlighting the functionality of their products and services. (dealership document management vendors)
F&I Vendors		Dealers frequently use Finance & Insurance (F&I) vendors' computer applications to assist the F&I Department with much of their work.  Here are links to several finance and insurance vendors.
VIM Vendors		Many dealers have increased showroom traffic and improved their inventory turns with vehicle inventory management programs.  Here’s a Summary of some vendors’ product offerings.
IT Publications		NADA's IT publications provide dealers with inexpensive staff training and reference data to assist them in making effective use of their PC equipment and software.  Here are links to informative NADA IT Publications to assist dealers in selecting IT products and services for the dealership.
Links to IT sites		Here are Links to IT sites that can provide information to answer the questions of dealership staff supporting IT systems.  Some sites are more technical than others.  These are not NADA Web sites, and NADA is not responsible for their content.
IT Tips		IT Tips for dealers on topics such as hardware, email, voice and data communications, maintenance and support, and dealer system providers.

YOUR COMMENTS:

Through the Information Technology Committee, NADA addresses dealers' technology issues:

• More dealer input to IT system development decisions.
• Open system standards to foster competition and cut costs.
• Open data access that will permit the transfer of data from one dealer system to another.
• Direct dealership purchase of computer hardware.

We welcome your comments on these information technology activities and others that are important to you. Send your comments and questions to IT@nada.org, or call (703) 821-7270.