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$100 Off DVD Specials

VT11 Nightmares: A Wake-up Call for Service Advisors DVD: This 30-minute DVD video and accompanying study guide provide solutions for the common, but disturbing, nightmares that often occur in the service department. Price: $149.00 VT12 The Body Shop: Where Success Is No Accident DVD: Ever wonder how successful your body shop could be? Watch closely as The Man shows you how to turn your dream body shop into reality. Price: $149.00

VT14 It's Your Call: Successfully Managing the Incoming Phone Call

DVD: This training video demonstrates proper phone skills for dealerships including how to handle irate callers. Price: $159.00

VT15 A Second Look: Profit-centering the Used Vehicle Department

DVD: Learn how the profit-centering concept works, how you can analyze your used-vehicle operation in detail, and how to make dealership-wide improvements. Price: $169.00

VT16 A Perfect Match: Service Management: Profit, Productivity, People

DVD: Learn about gross retention and labor pricing; technician productivity, efficiency, and proficiency; facility utilization; and more! Price: $169.00

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$100 discount is reflected in the price.
Valid for orders placed through October 31, 2008.