Technology

Technology is revolutionizing the way dealerships can utilize and share business data among dealers, manufacturers and third parties.

NADA technology resources include:

DSP Vendors Survey		Research from the NADA Information Technology Committee shows that overall dealership satisfaction with the Dealer System Providers (DSP) increased slightly in the 2007 survey. One vendor made a significant improvement while others declined in satisfaction. More dealers than in any previous survey indicated they are planning on leaving their current DSP vendor.
Dealership LAN and Internet Guidelines		All facets of today’s dealership operations need networked PCs with direct access to manufacturers’ new Internet-based Dealer Communication Systems (DCS) and financial applications. Here's a comprehensive set of STAR IT guidelines for dealers to follow to get their entire dealerships on the Internet.
PC Purchase Program		To help dealers and their employees purchase a wide-range of computers and computer accessories NADA has arranged discount programs with Dell, HP, and Lenovo. Equipment specials are frequently available from these manufacturers. (Member log-in required.)
DSP Vendors CRM Vendors F&I Vendors		Links to the Web sites of some dealer system providers, customer relationship management vendors and finance and insurance vendors.
IT Publications		Informative NADA publications to assist dealers in selecting IT products and services for the dealership.
Links to IT sites		A wealth of information for dealership staff who support IT systems.
IT Tips		For dealers on topics such as hardware, email, voice and data communications, maintenance and support, and dealer system providers.

Through the Information Technology Committee, NADA addresses dealers' technology issues:

More dealer input to IT system development decisions.
Open system standards to foster competition and cut costs.
Open data access that will permit the transfer of data from one dealer system to another.
Direct dealership purchase of computer hardware.

We welcome your comments on these information technology activities and others that are important to you. Send your comments and questions to IT@nada.org, or call (703) 821-7270.