McLEAN, Va. (Jan. 27, 2010) – The National Automobile Dealers Association (NADA) issued the following statement today on the Toyota recall:
“Toyota is doing the right thing. The safety of the customer is of paramount concern. Toyota has a reputation for resolving problems quickly. We certainly hope that’s the case in this situation as well.
“This is creating a very difficult situation for dealers, in an already tough market. NADA is working with Toyota to identify a plan to help get dealers through this.
“For the consumer, Toyota has set up a toll-free number to answer customer’s questions. That number is 1-800-331-4331.”
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NADA, founded in 1917 and based in McLean, Va., represents about 17,000 new-car and -truck dealers, both domestic and international.
Contact:
Charles Cyrill
NADA Public Affairs
(703) 821-7121
ccyrill@nada.org